Privacy Policy

Smart Civils Construction (Pty) Ltd

Registration Number: 2012/220361/07
Smart Civils Construction (Pty) Ltd (“Smart Civils”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with www.smartcivils.co.za.

1. Personal Information We Collect

We may collect and process the following personal information when you interact with us via our website, email, phone, or other communication channels:
• Full name
• Email address
• Contact number
• Company name
• Any information you voluntarily provide when submitting an enquiry or contacting us
We only collect personal information that is necessary for business communication and service delivery.

2. How We Use Your Personal Information

Your personal information is used for the following purposes:
• To respond to enquiries or requests submitted via our website or other channels
• To communicate with you regarding our services, projects, or quotations
• To provide information you have requested
• For internal administrative and business purposes
By contacting us or submitting your information via our website, you consent to Smart Civils Construction (Pty) Ltd contacting you in relation to your enquiry or request.

3. Consent

By using our website or providing your personal information to us:
• You confirm that the information you provide is accurate and current
• You consent to the collection and processing of your personal information for the purposes outlined in this policy
• You acknowledge that consent is given voluntarily and may be withdrawn at any time by contacting us in writing

4. Disclosure of Personal Information

We do not sell, rent, trade, or distribute your personal information to third parties.
Your personal information will not be shared with any third party unless:
• It is required by law
• It is necessary to comply with a legal obligation
• You have provided explicit consent

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against:
• Loss
• Unauthorised access
• Disclosure
• Alteration or destruction
While no online system is completely secure, we strive to protect your information to the best of our ability.

6. Retention of Information

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

In terms of POPIA, you have the right to:
• Request access to your personal information
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time
Requests can be made by contacting us using the details below.

8. Cookies

Our website may use cookies to enhance user experience and improve website functionality. Cookies do not collect personal information unless you voluntarily provide it.
You may disable cookies through your browser settings if you prefer.

9. Changes to This Policy

Smart Civils Construction (Pty) Ltd reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the contact details provided on www.smartcivils.co.za.